Figure 13.6 on page 497- Intercultural Interview Topics and Questions for ideas on search topics about your chosen country.

Figure 13.6 on page 497– Intercultural Interview Topics and Questions for ideas on search topics about your chosen country.

Your Research Report topic is Problem 13.13 on page 496 in your textbook. This is the same topic you chose for your Chapter 11 Work Plan Assignment. (In the next document). You will be selecting a country where English is not the native language to research. You do not have to interview an international student who is native to your chosen country, but you may.  Take a look at Figure 13.6 on page 497– Intercultural Interview Topics and Questions for ideas on search topics about your chosen country.


For a written report example to follow, see pages 481-490 in your textbook for “Model Formal Report.” You do not need all of these preface pages such as letter of transmittal, table of contents, executive summary.  Your first page of your report should look like the title page on page 481, and the first numbered page of your report, which would be page 1, will start with your introduction.  (Note, the model report is single spaced, but your report should be double spaced.)


Other Guidelines:

Note:  These guidelines are expected to be followed and will result in five point penalties if not followed in your final written report. 


Length – approximately 6 to 10 typewritten pages (this includes your title page and references page)


Spacing – double – indent paragraphs (do not “double-double” between paragraphs)


Font size – 12 pt.


Headings – use appropriate headings (at least to first-level subheadings) see page 433.


Margins – this will be an unbound report – margins should be 1” top, bottom, left, right.


Title page – see p. 481 – use a four spot title page


May use impersonal or personal writing – be consistent


Page numbering – number pages in format of your choice


References – must use at least five sources (one must be within last 6 mos. to year) and must reference as in-text citations within your reportIf you do not cite your sources, you will receive a five point penalty per source not cited (25 pts. penalty).  Do not just copy and paste from your sources; you should paraphrase and then properly cite your sources within your report. See pages 396 through 400 for information on paraphrasing and citations, as well as Appendix C.  Must have at least three secondary sources – books, journals, magazines, newspapers, online articles; may also include primary sources from personal interviews or surveys.  A helpful website is the Research Report Library Guide -for assistance on how to find sources and how to format your in-text citations and works cited sources.  You may not use Wikipedia as a source.  If you do, it will cost you 25 pts.! See your Resources link in the Welcome-Getting Started folder for a Research Report Library Guide which will be helpful to you in locating credible sources.  


References Page –   List sources on last page of report –See Appendix C on Documentation Formats – C1-C6. Use MLA or APA documentation format. Must list complete source information, not just website.




Problem 13.13

Formal Business Report: Gathering Data for Expansion Into Another Country (Objs. 4, 5 and 6)

U.S. businesses are expanding into foreign markets with manufacturing plants, sales offices, and branches abroad. Many Americans, however, have little knowledge of or experience with people from other cultures. To prepare for participation in the global marketplace, you are to collect information for a report focused on an Asian, Latin American, European, or African country where English is not regularly spoken. Before selecting the country, though, consult your campus international student program for volunteers who are willing to be interviewed. Your instructor may make advance arrangements with international student volunteers.

Your Task. In teams of three to five, collect information about your target country from electronic databases, the Web, and other sources. Then invite an international student representing your target country to be interviewed by your group. As you conduct primary and secondary research, investigate the topics listed in Figure 13.6. Confirm what you learn in your secondary research by talking with your interviewee. When you complete your research, write a report for the CEO of your company (make up a name and company). Assume that your company plans to expand its operations abroad. Your report should advise the company’s executives of the social customs, family life, attitudes, religions, education, and values of the target country. Remember that your company’s interests are business oriented; do not dwell on tourist information. Write your report individually or in teams.


Figure 13.6

Intercultural Interview Topics and Questions

Social Customs

  • How do people react to strangers? Are they friendly? Hostile? Reserved?
  • How do people greet each other?
  • What are the appropriate manners when you enter a room? Bow? Nod? Shake hands with everyone?
  • How are names used for introductions? Is it appropriate to inquire about one’s occupation or family?
  • What are the attitudes toward touching?
  • How does one express appreciation for an invitation to another’s home? Bring a gift? Send flowers? Write a thank-you note? Are any gifts taboo?
  • Are there any customs related to how or where one sits?
  • Are any facial expressions or gestures considered rude?
  • How close do people stand when talking?
  • What is the attitude toward punctuality in social situations? In business situations?
  • What are acceptable eye contact patterns?
  • What gestures indicate agreement? Disagreement?

Family Life

  • What is the basic unit of social organization? Basic family? Extended family?
  • Do women work outside of the home? In what occupations?

Housing, Clothing, and Food

  • Are there differences in the kinds of housing used by different social groups? Differences in location? Differences in furnishings?
  • What occasions require special clothing?
  • Are some types of clothing considered taboo?
  • What is appropriate business attire for men? For women?
  • How many times a day do people eat?
  • What types of places, food, and drink are appropriate for business entertainment? Where is the seat of honor at a table?

Class Structure

  • Into what classes is society organized?
  • Do racial, religious, or economic factors determine social status?
  • Are there any minority groups? What is their social standing?

Political Patterns

  • Are there any immediate threats to the political survival of the country?
  • How is political power manifested?
  • What channels are used for expressing political opinions?
  • What information media are important?
  • Is it appropriate to talk politics in social situations?

Religion and Folk Beliefs

  • To which religious groups do people belong? Is one predominant?
  • Do religious beliefs influence daily activities?
  • Which places are considered sacred? Which objects? Which events?
  • How do religious holidays affect business activities?

Economic Institutions

  • What are the country’s principal products?
  • Are workers organized in unions?
  • How are businesses owned? By family units? By large public corporations? By the government?
  • What is the standard work schedule?
  • Is it appropriate to do business by telephone? By computer?
  • How has technology affected business procedures?
  • Is participatory management used?
  • Are there any customs related to exchanging business cards?
  • How is status shown in an organization? Private office? Secretary? Furniture?
  • Are businesspeople expected to socialize before conducting business?

Value Systems

  • Is competitiveness or cooperation more prized?
  • Is thrift or enjoyment of the moment more valued?
  • Is politeness more important than honesty?
  • What are the attitudes toward education?
  • Do women own or manage businesses? If so, how are they treated?
  • What are your people’s perceptions of Americans? Do Americans offend you? What has been hardest for you to adjust to in America? How could Americans make this adjustment easier for you?






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