Need Help- Project Management 2; CSS Project
As part of your internship at Plush Packet Inc. (PPI), a company that specializes in information technology (IT)-themed educational toys and games, you will be working with Sam Morell, a seasoned project manager who has handled several projects at PPI, to manage the development of a customer support system (CSS). During your time with PPI, you will work with Sam and the other interns on several key aspects of project planning. Sam tells you that PPI management wants a description of the CSS project goals, high-level plans, and the membership of the project team responsible for developing the CSS.
The success of CSS adopted by an enterprise will depend on how well an enterprise organizes the key steps of CSS. Therefore, a good CSS should have a series of steps in an organized manner. The organization should start by communicating the company’s vision to all employees to ensure they perform their duties in line with the set vision. Inter-dependent departments in the organization should have responsibilities that overlap to ensure proper coordination of all efforts. Such coordination results to perfect customer process. An organization must ensure their employees have particular job goals that are in line with the business set goals of the entire organization. For the organization to achieve good CSS, it must train its employees to own the customer issues. The employees must be willing improve their performance by use of customer feedback as the guidelines.
The success of CSS calls for the need of project management to oversee the project progress and ensure it complies with the set goals, budget as well as the timeline. Although, this entails a series of processes when applied to large projects for large companies and which involves some people. The project manager has to start with an identification of the requirements of the whole project. After that, the project manager has to come up with a schedule, assign available tasks appropriately to all team members as well as a set time limit for each task. Besides schedule, a project manager has to set a budget that contains enough to meet unexpected expenses. As the project begins, the manager has to ensure all team members have the required resources to achieve their goals.
The success of CSS project depends on the technical approaches put in place by the project management. Technical approaches greatly depend on the use of technology software to assist the success of CSS. Such approaches include phone support, live chat support and email support. These approaches make it possible for customers to communicate their desires to the company management. In return, the project management designs solutions to their complaints thus providing the support system.
Work to be Performed
Work performed in CSS involves the use of technological strategies to ensure customers are satisfied. Phone support has used where customers communicate their complaints to the management by use of a phone. Mostly urgent matters are the ones communicated through the use of a phone for immediate action. Live chat support has used as a communication tool in which visitors from the website seek for help through chat session which has started by the visitor clicking a link on the website of the provider. Communication has done through email support where customers send messages that are not so urgent to the management. The management takes action to address the raised issue.
Work Breakdown Structure
- Project Conception and Initiation.
- Develop a Budget
- Idea Communication to Employees
- Setting Individual Goals to Match Organizational Goals
- Training Employees
- Define User Requirements
- Define Risks
- Development of the Project Plan
- Project Kickoff
- Allocate Duties and Responsibilities
- CSS Design
- CSS Development
- Product Rollout
- Maintenance and Support
Critical Path and Slack Time
Slack time which refers to the amount of time a task in a project can delay but fail to affect the completion of the other tasks or the entire project is calculated by the critical path method.
Slack Time = Late Finish of the Task- Early Finish of the Same Activity
Task 1.1.1: = 63 hours
Task 1.1.2=15 hours
Task 1.1.3= 63 hours
Task 1.1.4= 15 hours
Task 1.1.5= 63 hours
Task 1.1.6= 63 hours
Task 1.1.7= 15 hours
Task 1.1.8= 0 hours
Task 1.1.9= 15hours
Task 1.2= 63 hours
Task 1.3= 63 hours
Task 1.4= 63 hours
Task 1.5= 63 hours
In the CSS Project, all tasks are safe apart from task 1.1.8. In the CSS Project, tasks 1.1.8 and 1.1.9 are on the critical path. These are tasks forming the longest combined duration.
The tasks that are most likely to suffer delay are 1.1.4 (training employees) and 1.5 (product rollout). In the CSS Project, the highest risk of time spill is the inclusion of learning and system maintenance after roll out. Task 1.1.4 which involves the training of employees is likely to cause delays. It is because the learning process cannot be perfectly estimated as it depends on the learners’ abilities. On the other hand, the methods of teaching employed will determine how interested and motivated the employees are in the learning process. The next task is 1.1.9 which involves the product maintenance stage. It will involve analysis of product’s feedback and the correction of errors. It will mostly delay as the level of feedback may differ which results to more time used to correct the identified system errors.
If an aspect of the CSS Project task has delayed, there will be a likely delay of the completion of the project. It is because, even though the project shows that approximately 90% of the tasks can delay without delaying the other tasks, the only slack time available is only at night and weekends. All the tasks with 15 hours are in consecutive days while those with 63 hours are on weekends. It means that any delay will lead to working during extra time at night or the weekends. It will consequently increase the costs incurred to pay the involved employees which will increase the operational costs. In such a case, the budget will be altered and so is the project plan. To avoid all these alterations, it is important for the involved parties in the project to ensure they hit the periodic targets set by the project manager (Schwalbe, 2016).
Need Help- Project Management 2; CSS Project
Need Help-ACC5502 Accounting and Financial Management
ACC5502 Accounting and Financial Management
Assignment 2 S3 2016; Due date: 25th January
This assignment is designed to give you an opportunity: apply management accounting concepts and finance frameworks…to increase the effectiveness of management decision making (Objective 2) apply management accounting concepts …to help assess the impact on organisational systems (Objective 3) apply and use management accounting concepts and finance frameworks…to provide solutions to real world problems (Objective 4)
Part One (60 Marks)
Corporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives’ time, forcing them into endless rounds of dull meetings and tense negotiations. It encourages managers to lie and cheat, lowballing targets and inflating results, and it penalizes them for telling the truth. It turns business decisions into elaborate exercises in gaming. It sets colleague against colleague, creating distrust and ill will. And it distorts incentives, motivating people to act in ways that run counter to the best interests of their companies.
Source: Jensen, Michael C. (2001) Corporate Budgeting is Broken – Let’s Fix It, Harvard Business Review, Volume 79, Issue 10, November, p. 94-101.
1. Critically evaluate the above quote in regards to contemporary budgeting practice. You should review current business and academic literature relevant to management control and budgeting. Use appropriate sources to summarise and support your personal views about corporate budgeting. Ensure you relate your discussion to the above quote. You should also make a determination as to whether you agree or disagree with Jensen’s view. (Guideline: 2000 – 2500 words.)
2. Apply the Jensen commentary to a business scenario in which senior management are consistently exceeding financial targets. In this hypothetical organisation senior management receive significant financial benefits for favourable budget outcomes. Currently senior management set the budgets with limited input from line personnel. The organisation uses an incremental budgeting system. Using your knowledge of budgeting processes and performance evaluation systems address the following: (a) Suggest potential reasons for why the managers are able to consistently exceed budgetary targets. (b) Suggest refinements to the budgeting system. (c) Suggest refinements to the performance evaluation system. (Guideline: 800 – 1000 words)
Part Two (40 Marks)
Answer the following questions:
(1) Complex Resources has a current breakeven point of 93 400 units. To reduce the break-even point Complex Resources should:
a. increase the variable costs per unit b. increase fixed costs c. reduce the sales price per unit d. increase the contribution margin per unit
(2) Sanjay Ltd has 1000 units in inventory that cost $2.00 per unit to produce. Due to changing technology, the sales department is having difficulty selling the product. It will cost $500 to scrap the units. What is the minimum price Sanjay should sell these units for?
(3) Leisure Life manufactures various sporting equipment. During the first year of operations the company worked on four jobs. The predetermined overhead application rate was 150% of direct labour cost. Job 104 included direct materials of $20,000 and total costs were $25,000. Calculate the manufacturing overhead allocated to Job 104 to date.
(4) Te Rangi Photographic Ltd manufactures digital camera equipment. For each unit $1,475 of direct material is used and there is $1,500 of direct manufacturing labour (at $30 per hour). Manufacturing overhead is allocated at $35 per direct manufacturing labour hour. Calculate the cost of each unit.
(5) Unique Mistique Ltd has fixed costs of $400,000 and variable costs are 75% of the selling price. To realise profits of $100,000 from sales of 500,000 units, the selling price per unit must be?
(6) Diamond Interiors is approached by Mr John Lee, a new customer, to fulfil a one-time only special order for a product similar to those offered to regular customers. The following per unit data apply for sales to regular customers:
Direct Materials $455 Direct Labour $300 Variable Manufacturing Overhead $45 Fixed Manufacturing Overhead $100 Total Manufacturing Costs $900 Mark Up (60%) $540 Target Sales Price $1440
Diamond Interiors has excess capacity. Mr Lee wants the cabinet in a metallic finish rather than laminate, so direct materials will increase by $30 per unit. What is the minimum selling price that Diamond Interiors would accept for this one time only special order?
(7) The mayor of Snowbrook, Western Island, is considering the purchase of a computer system to automate the city’s rate collections. The system costs $75 000 and has an estimated life of five years. The mayor estimates the following savings will result if the system is purchased.
If Snowbrook uses a 10 per cent discount rate for capital budgeting decisions, what is the net present value of the computer system?
(8) A piece of equipment has an estimated five-year life, an internal rate of return of 12 per cent and estimated annual savings of $15 000. What was the cost of the equipment?
(9) Imperial Airways Ltd is planning a project that is expected to last for six years. During that time, the project is expected to generate net cash inflows of $75 000 per annum. The project will require the purchase of a machine for $280 000. This new machine is expected to have a salvage value of $10 000 at the end of six years. In addition to its annual operating costs, the machine will require an overhaul costing $50 000 at the end of the fourth year. The company presently has a minimum desired rate of return of 12 per cent. Based on this information, the accountant prepared the following analysis:
Therefore, the accountant recommends that the project be rejected, as it does not meet the company’s minimum desired rate of return.
i. Critically assess the accountant’s evaluation of the project. ii. Use cash flow analysis to determine whether the project should be accepted. Ignore tax effects. iii. Is the internal rate of return greater or less than 12 per cent?
(10) Cyndy Ltd recently invested $25 000 in equipment with an estimated life of five years. The manager projects the following cash flows.
Calculate the payback period.
1. Answer each question using a heading indicating the question number. Part one and part two of the assignment should be answered within the same word document. 2. Full referencing is required in accordance with the USQ preferred Harvard Referencing style. 3. There is no specified word length for this assignment. However, be as concise and efficient in your writing as possible. Word limit guidelines are provided for part one only. 4. Assignment extensions will only be granted if there are extenuating circumstances. University policy provides that the maximum extension is 5 business days. 5. The assignment is to be submitted electronically. Submit the assignment using the link on the study desk. File types allowed include doc and docx. Only one file will be accepted. If more than one file is uploaded, only the first file listed will be marked. Do not submit a cover sheet.
(Sources withheld: Questions for this assignment are taken from other sources. Details of this source have been withheld for assessment purposes. This material is reproduced under the provisions of the Section 200 (1) (b) of the Copyright Amendment Act 1980.)
Need Help-ACC5502 Accounting and Financial Management
HI6026 Audit, Assurance and Compliance TRIMESTER 3, 2016
INDIVIDUAL ASSIGNMENT 1
Assessment Value: 20%
This assignment is to be submitted in accordance with assessment policy stated in the Subject Outline and Student Handbook. It is the responsibility of the student who is submitting the work, to ensure that the work is in fact her/his own work. Incorporating another’s work or ideas into one’s own work without appropriate acknowledgement is an academic offence. Students should submit all assignments for plagiarism checking on Blackboard before final submission in the subject. For further details, please refer to the Subject Outline and Student Handbook. Answer all questions. Maximum marks available: 20 marks. Due date of submission: Week 6.
Assignment Question ( 1) ( 10 Marks) Impulse Pty Ltd (Impulse) is an entertainment system manufacturer that was established in 2005. Your audit firm King & Queen have been the auditor of Impulse since its formation. The audit report for the year ended 30 June 2012 was unqualified. Although Impulse had been suffering liquidity problems with a drop in both debtors’ turnover and inventory turnover, King & Queen did not consider that any additional audit work was necessary in regard to the valuation of these assets. In August 2012, Impulse obtained a large loan from a finance company, Easy Finance Limited (EFL), to provide additional working capital. However, Impulse continued to experience severe trading problems and was placed in liquidation in December 2012. King & Queen has been notified by EFL’s solicitors that they are taking action against your firm based on the audit of the 30 June 2012 financial report. EFL claim that the cause of Impulse’s failure related to the inadequate provision for doubtful debts and a fall in the value of inventories on hand, and that these problems were evident at 30 June 2012, but had not been adequately dealt with in the financial report due to your negligence. They also claim that they would not have given the loan to Impulse if the 2012 financial report had been qualified.
Required a) Would King & Queen be liable to EFL? Provide specific case references to support your answer. b) Would your answer change if EFL had written to King & Queen advising you that they intended to make a loan to Impulse and were relying on the 2012 audited financial report to assist them in making their decision?
Assignment Question ( 2 ) ( 10 Marks) The following are independent situations: (i)Bob is an audit assistant currently undertaking university studies. While auditing the books of Club Casino, he comes across certain financial information that he believes will assist him in completing one of his university assignments. He copies the information and uses it in his
assignment, carefully removing all reference to Club Casino in order to preserve the client’s confidentiality.
(ii)Wendy has been the engagement partner on the Ace Limited audit for a number of years. Some time ago, Ace’s long-standing company secretary retired and Ace took six months to find a replacement. At Ace’s request, Wendy performed company secretarial duties for this period of time.
(iii)Leo is the eldest son of the factory foreman of one of your firm’s major audit clients, Precision Machinery Limited. During vacation work, L is assigned to the audit of Precision Machinery. Leo’s work comprised testing the internal controls of the cash payments system.
(iv)Chan & Associates are auditors of Classic Reproductions Pty. Limited, a large furniture wholesaler currently experiencing financial difficulties. Classic Reproductions is a significant client of Chan & Associates and have not paid their audit fee for the past three years. The audit partner recently threatened to resign from the audit if the outstanding fees were not paid. To prevent this occurring, Classic Reproductions offered to supply Chan & Associates with new office furniture. The partner accepted this offer in full consideration of the outstanding fees, even though the furniture was only worth 50% of the balance. As a thankyou present, Classic Reproductions gave the partner a 25% shareholding in an unrelated listed company. At present these shares are worth $1,000. Chan & Associates do not act as auditors of this company.
a) Define actual and perceived independence, and explain the importance of each.
b) For each of the above independent situations list any professional standards and regulatory requirements breached and discuss possible alternative courses of action the auditor should have taken in order to properly discharge their professional responsibilities.
EENG 3510, Fall 2016
Need help-Project 3: Single-Transistor Amplifier
Design a single-transistor amplifier that delivers at least ten times as much power to the load as it draws from the source. In other words, the power gain must be at least 10 (10dB). The signal source has a resistance of 10kΩ and the load has a resistance of 1kΩ. Your power supply is 5V. You are allowed to use a BJT or a MOSFET, as well as any amplifier configuration of your choosing.
A SPICE template file has already been created for you and is available for download from Blackboard. It contains all the information you need besides the actual circuit. Follow the instructions given and add the rest of your circuit to make it complete. Use the instructions and analysis commands given to evaluate your amplifier.
In order to do a hand analysis with the MOSFET, you need to know the transistor parameters. The MOSFET given in the template has Vt = 1V and kn’ = 35.9μA/V2. I have fixed the W/L ratio at 500, giving kn = 17.9mA/V2. Do not change W or L.
If you use the BJT, assume β = 70.
In addition to the basic performance requirement above, a pool of bonus points will be awarded to the top performing designs. These bonus points will apply to your final grade in the course. The pool is for the entire class and will be divided up amongst the best performers. You can receive points from more than one category. The pool total is as follows:
- Overall voltage gain (40 points)
- Highest input resistance (40 points)
- Lowest output resistance (40 points)
- Lowest DC power consumption (40 points)
Any submission will be disqualified that changes the source resistance, load resistance, supply voltage, transistor model statements, or uses more than one transistor.
On December 6, you must turn in a printout of the 5 design parameter results, a picture or hand drawing of your circuit design and a printout of your netlist. Please include a coversheet. You will be graded solely on your circuit functioning properly. Note: If you do not turn in a printout, or you copy someone else’s design, you will get a zero for the project.
Need help-Project 3: Single-Transistor Amplifier
The security program has been a huge success. Several of the PCS government clients have expressed their appreciation and increased confidence in the company’s ability to protect their program data and assets. Your company is now in the continuous monitoring phase and your information security analysts are performing routine assessments on the servers and workstations.
- Describe the importance of assessments in system and application security.
- Describe some of the major challenges with this area of and address why the job is never done.
- Review the results of the vulnerability scan provided by one of your analysts for a client’s system. Explain ten of the failures found on the client system and how security the PCS security program prevents these problems on the corporate network.
- Conclude by discussing the relationship between assessments and the importance it has in continuous monitoring.
USE ONLY THE RESOURCES LISTED PLEASE:
Chapters 16, 17, & 18 of : http://www.nist.gov/customcf/get_pdf.cfm?pub_id=890080#page=193
Chapters 4 & 5 of: http://csrc.nist.gov/publications/nistpubs/800-92/SP800-92.pdf#page=39
Assignment help-BLM’s Environmental Assessment,
Consider the recently-designated San Gabriel National Monument (background – links to external site (Links to an external site.)) on the edge of Los Angeles (see both the interactive map (Links to an external site.) & more detailed USFS map (Links to an external site.)). How would you apply the Recreation Opportunity Spectrum (ROS) framework described in McCool et al (Week 8) to establish areas of the National Monument lands for diverse attitudes, preferences and motivations? Which ROS settings would you apply to various parts of the monument and why? (Answer should be 150-300 words)
Revisit the video we watched on the first day of class, “Should public lands be a natural setting for extreme sports?” by PBS Newshour. Watch film. (Links to an external site.) Next, review the Bureau of Land Management’s recent Environmental Assessment (Links to an external site.) (Links to an external site.) recommending action to restrict roped activities at Corona and Gemini Arches.(If you have trouble with link, the document is included on Canvas under Files/Final Exam).
Compose a response to the BLM’s Environmental Assessment, drawing heavily from course materials and concepts. Analyze the various dimensions of this recreation management issue according to the criteria below. (Answers should be between 150-300 words).
- Briefly describe the social conflicts occurring on BLM lands in Utah. Compare and contrast the two primary recreation user groups identified in the film. Characterize each user group’s values and motivations for outdoor recreation.
- Assess the strengths and weaknesses of the BLM’s proposed approach and predict how the management actions will affect the different recreation user groups.
- Make an argument in favor or in opposition of the agencies decision and support your argument with material from the Environmental Analysis as well as from class readings.
Assignment help-BLM’s Environmental Assessment,
Personal Statement and Admission Essays
In the application system:
Please describe your aptitude and motivation for graduate study in your area of specialization, including your preparation for this field of study, your academic plans or research interests in your chosen area of study, and your future career goals. Please be specific about why UC Berkeley would be a good intellectual fit for you.
On the graduate division website:
The statement of purpose should convince readers– the faculty on the selection committee– that you have solid achievements behind you that show promise for your success in graduate study. Think of the statement of purpose as a composition with four different parts.
Part 1: Introduce yourself, your interests and motivations
Tell them what you’re interested in, and perhaps, what sparked your desire for graduate study. This should be short and to the point; don’t spend a great deal of time on autobiography.
Part 2: Summarize your undergraduate and previous graduate career
- a) Research you conducted. Indicate with whom, the title of the project, what your responsibilities were, and the outcome. Write technically, or in the style of your discipline. Professors are the people who read these statements.
- b) Important paper or thesis project you completed, as well as anything scholarly beyond your curricular requirements.
- c) Work experience, especially if you had any kind of responsibility for testing, designing, researching or interning in an area similar to what you wish to study in graduate school.
Part 3: Discuss the relevance of your recent and current activities
If you graduated and worked prior to returning to grad school, indicate what you’ve been doing: company or non-profit, your work/design team, responsibilities, what you learned. You can also indicate here how this helped you focus your graduate studies.
Part 4: Elaborate on your academic interests
Here you indicate what you would like to study in graduate school in enough detail to convince the faculty that you understand the scope of research in their discipline, and are engaged with current research themes.
- a) Indicate the area of your interests. Ideally, pose a question, define a problem, or indicate a theme that you would like to address, and questions that arise from contemporary research. This should be an ample paragraph!
- b) Look on the web for information about departments you’re interested in, including professors and their research. Are there professors whose research interests parallel yours? If so, indicate this. Check the specific program; many may require you to name a professor or professors with whom you might work.
- c) End your statement in a positive manner, indicating your excitement and readiness for the challenges ahead of you.
- What the admissions committee will read between the lines: self-motivation, competence, potential as a graduate student.
- Emphasize everything from a positive perspective and write in an active, not a passive voice.
- Demonstrate everything by example; don’t say directly that you’re a persistent person, show it.
- If there is something important that happened to you that affected your grades, such as poverty, illness, or excessive work, state it. Write it affirmatively, showing your perseverance despite obstacles. You can elaborate more in your personal statement.
- Make sure everything is linked with continuity and focus.
- Unless the specific program says otherwise, be concise; an ideal essay should say everything it needs to with brevity. Approximately 500 to 1000 well-selected words (1-2 single space pages in 12 point font) is better than more words with less clarity and poor organization.
Help write-Lab #6, Stimulus Control: Attention
Lab #6 Stimulus Control: Attention
Introduces concept threads.
Please note the experiment is based on a methodology of identifying configural cues, elements, and stimulus and contextual dimensions. By then, presenting specific stimuli with single or multiple elements we are able to infer attention. A reference that uses this methodology will be a good tread to weave the last lab report.
*There were (15) stimuli in the pretest and 17 in the post test due to the addition of the SD and the S Δ in the second elements test.
Relevant data to be highlighted is based on concept threads and discussion.
- Responding during the first elements test
Responding during the discrimination training.
Rate between and within multiple schedules of SD and SΔ
- Responding during the second (post-training) elements test
Excitation & Inhibition
Other, dimensions, elements, e.g. brightness or Gestalt
Threads woven together.
References : ONLY ONE ARTICLE CAN BE USED.
Format F Procedure D Results C Data concepts B
Treads that weaves report together B A. Whole report in APA format.
Need help-Week 2: Structural Framework Analysis
Locate your organization’s nursing philosophy and theoretical foundation for the nursing model.
Include the website address or a document identifying the health system you are analyzing for faculty member review.
Note: If you do not have access to a model, use the internet to search the phrase “care delivery model” to find one that is appropriate for this assignment.
Analyze the theoretical foundation of the framework by considering:
- theoretical underpinnings, including the conceptual model, philosophy, and metaparadigm
- how the foundation illustrates a conceptual or operational definition of nursing theory
- if it is a conceptual definition, create an operational definition
- the empirical indicators and how they are measured
Cite a minimum of three APA formatted references.
Format your assignment as one of the following:
- 18- to 20-slide presentation, with speaker’s notes (minimum of 100 words per content slide). Provide a Word document of the speaker’s notes for the Instructor to submit for Turn it In.
- 875-word minimum paper
|Content: 12 points possible||Points possible||Points earned|
|Shows evidence of thoughtful selection and understanding of the chosen philosophy and nursing model||3|
|Explains theoretical underpinnings, including the conceptual model, philosophy, and metaparadigm||3|
|Defines whether the foundational shows an operational or conceptual definition of nursing theory||3|
|Defines empirical indicators and illustrates how they are measured||3|
|Format: 3 points possible||Points possible||Points earned|
|Cites a minimum of three APA formatted references.||1.5|
|Follows a structure that is clear, concise, and easy to follow||1.5|